Privacy Policy

1. Introduction

Victory Gaming ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our gaming venue, online clubs, and educational programs.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

We may collect personally identifiable information, such as:

• Name (participant and parent/guardian)
• Email address
• Phone number
• Date of birth
• Home address
• Emergency contact information
• Medical information (for safety purposes)
• Discord username (for online services)
• Payment information (processed securely via Stripe)

Automatically Collected Data

When you visit our website, we may automatically collect certain information including:

• IP address
• Browser type and version
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process registrations and manage memberships
• Provide our gaming venue, clubs, and educational services
• Communicate with you about bookings, sessions, and updates
• Ensure the safety and wellbeing of participants
• Process payments securely
• Improve our website and services
• Comply with legal obligations
• Send promotional communications (with your consent)

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Stripe for payment processing, email service providers for communications
• Legal Requirements: When required by law or to protect our rights
• Emergency Situations: Medical professionals in case of emergencies
• Partner Organizations: The Message Trust, Elim, and other partners as necessary for program delivery

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to improve your experience. These include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Advertising Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling cookies may affect some website functionality.

6. Third-Party Advertising

We may use third-party advertising companies, including Google AdSense, to serve ads when you visit our website. These companies may use information about your visits to this and other websites to provide relevant advertisements. For more information about Google's advertising practices, please visit Google's Advertising Policies.

You can opt out of personalized advertising by visiting Google Ads Settings.

7. Children's Privacy

Our services include programs for children. We collect information about children only with parental consent. Parents or guardians must complete registration forms on behalf of children under 18. We take extra care to protect children's data and comply with applicable child protection regulations.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed securely through Stripe and is never stored on our servers.

9. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Registration data is typically retained for the duration of membership plus 3 years.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: